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Employment dispute resolution and training
 Established in 1991, Bolton Mediation provides employment dispute resolution and training to businesses and organisations.
Mediation in the workplace is a positive first step when a conflict arises, even if grievance or disciplinary procedures have been initiated. It can prevent worsening relations, prolonged absences and escalating costs.
Our team of highly trained and experienced mediators work with any type of dispute, including:
- Communication difficulties
- Personality ‘clashes’
- Bullying / harassment
- Changing work practices
Bolton Mediation’s acclaimed conflict management training enables individuals and organisations to recognise and respond appropriately to conflict in the workplace.
Tackling Workplace Conflict – improves understanding of workplace conflict and develop techniques for resolving disputes at work (one day).
Transforming Workplace Conflict – creative conflict management for managers (two days).
Conflict Management and Mediation - mediator training course which equips participants with the skills required to mediate workplace disputes (6 days).
Conflict Management for Frontline Staff - enables staff to deal confidently and respectfully with angry or upset clients without feeling ill-treated or threatened themselves (1 day).
For a free consultation on your organisation’s conflict resolution needs, please contact Laura Mackey on 01204 335260 or
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