| Monks and Crane HSE |
|
Monks and Crane HSE - Your Workplace – Our Protective Solutions
PPE is widely used in many occupational activities and in most workplaces. Although the use of PPE should always be considered as a ‘last resort’, it is often purposefully used as a secondary back-up or additional control measure The Full Service Provider to Industry Findings from an extensive UK customer service study, which was commissioned by Monks and Crane Industrial Group, showed that a large number of Customers had requirements where the key features included:
Part of the global distribution group Würth GmbH, MCIG operates from its central 85,000 sq.ft. National Distribution Centre (NDC) located Wednesbury, West Midlands. Operating through 16 strategically placed branches located throughout the UK, these branch locations are a fundamental strength of the company’s business, as it is has been proved that customers are best served by locally based distributors that are run and managed by local people who understand the requirements and demands of local customers. At the same time, the proximity, both geographically and personally, plays an important role in maintaining strong relationships with the company’s customers. Each Monks and Crane Industrial branch holds significant levels of inventory to satisfy customers who wish to purchase through the company’s various product catalogues, and additionally those who place items on contract. Whatever the customer requirement, these branches purchase, stock and deliver articles to suit varying delivery needs and items, with each branch employing dedicated warehousing and distribution personnel who work within Company Standards of Operational Performance. Mr. Sean Fennon, Managing Director states: “We have a broad product portfolio to match industry requirements, and we have established a local branch network staffed by people who understand the local area and the range of industries involved. Quality and price are very important, but it’s the people that make all the difference to a business. Our customers have confidence in our understanding of their needs." Glasgow Branch Monks and Crane faces competition from a variety of independent companies, and is committed to continual investment in the future to improve efficiency and develop products and services which add real value to the market. “The reality is that there are plenty of opportunities out there to be pursued,” said Mr. Fennon. “We are utilising our attitude and service to keep winning new contracts, and even though the manufacturing base is shrinking we have continued to achieve double digit growth over the past 3 years. Our systems are a key differentiator; we have extremely advanced data handling, value systems, and specialist project teams which deliver bespoke solutions to suit the manufacturing and service processes of the customer. We like to think that we don't just distribute products, we provide solutions. We take into consideration factors such as purchasing cycles and supply chain, and offer added value solutions to streamline customer’s business processes.” For more information Further details can be obtained at: www.monks-crane.com |
| < Prev | Next > |
|---|
| Profile |
| Media Information |
| Sister Sites |
| Privacy |