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England’s Chief Inspector of Hospitals has found a significant improvement in the quality of services for patients during an inspection of the Royal Berkshire NHS Foundation Trust.
A team of inspectors from the Care Quality Commission (CQC) visited the Royal Berkshire Hospital in September to check the quality of its services.
Overall, the trust is now rated as ‘good’, although the Royal Berkshire Hospital itself is ‘outstanding’.
Urgent and emergency care was rated ‘good’ overall, while medicine improved from ‘requires improvement’ to ‘outstanding’.
Critical care also improved from ‘require improvement’ to ‘good’ overall and outpatients improved from ‘requires improvement’ to ‘outstanding’ overall.
Ted Baker, Chief Inspector of Hospitals, said: “Almost three years ago we rated services at the Royal Berkshire Hospital as ‘requires improvement’. I am delighted that the trust has taken to heart the findings from our original inspection report and built on it to provide excellent services to the people of Berkshire.
“During our latest inspection we found there is now in place an experienced, credible and skilled leadership team with the tenacity to deliver high quality care. They set the tone and expectations of the organisational culture and in doing so have demonstrated a clear understanding of the trust’s challenges and priorities.
“The trust has put quality and sustainability as the top of its priorities, with a defined strategy for the future while maintaining the focus not just on the delivery of care but on the quality of the outcomes.
“During this inspection we have found examples of outstanding practice in all core services we inspected. In particular we have seen a significant improvement in the quality of medical care. Services are now flexible and highly personalised to meet patients’ individual needs. I congratulate all concerned on the transformation that we have found.”