Design and Build
Improving the patient waiting experience
Embracing a design-led approach can really improve outcomes for staff and patients in hospitals across the country, says the Design Council
Healthcare
The NICE way of supporting health and social care
With the pressures the NHS and social care are facing, partnership working is vital, writes NICE's Nicola Bent
Procurement
PEPPOL – a single, digital market
Ed Palferman explains how PEPPOL can simplify business and can reduce costs for the healthcare system
Catering
Catering for a healthy environment
Adrian Roper discusses how to help NHS trusts create a better food experience and support a health-promoting environment through shared learning
IT and Cyber Security
Technology to cut missed appointments
The patient communications technology framework can help reduce the almost £1 billion cost to the NHS wasted on ‘Did Not Attends’, says Peter Akid
Sustainability and Net Zero
Managing waste in the NHS needs a strategic approach
Edward James discusses some of the waste challenges being faced in the NHS, and the ways LPP is helping organisations to overcome them
Finance
NHS finance staff face twin challenges
Emma Knowles explains why the finance profession has a major part to play in providing the right financial platform for service delivery and transformation
Digital
Collaborative working for IAPT service access
Professor Gillian Leng looks at the importance of assessing technologies for psychological therapies and mental health treatment
Design and Build
Why design is integral to mental health services
Alex Caruso explains how designing facilities appropriately can improve safety and patient outcomes
Why compassionate organisations are the way forward
Sarah Hughes, chief executive of the Centre for Mental Health, looks at mental health in the workplace and how to work towards long-term change

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