Those affected by the contaminated blood scandal in England, a number in its thousands, will now be able to access psychological treatment through a self-referral, thanks to a new NHS service.

This service, which first treating patients in September, will include access to talking therapies, peer support and psychosocial support, as well as other treatments for those with physical or mental health needs. The Infected Blood Psychological Service is now open across England to anyone infected by the contaminated blood scandal, as well as bereaved partners, parents, children, and their families.

Patients are now able to self-refer over the phone, or they can be referred through a GP or other specialist services.

Those eligible will receive a psychological review with a psychologist or psychological therapist with expertise in issues facing those infected or affected by contaminated blood, and patients will receive access to tailored mental healthcare plans, virtual peer support forums or in-person networks where capacity allows.

The service’s establishment follows the recommendation by Sir Brian Langstaff in the Infected Blood Inquiry’s Second Interim Report in April 2023, which mentioned a need for a bespoke psychological support service in England for those infected by or affected by contaminated blood or blood products.

Professor Meghana Pandit, NHS co-national medical director (secondary care), said: “Our thoughts remain with everyone infected and affected by the contaminated blood scandal and I would like to reiterate our deepest apologies for the role the NHS played in their suffering and loss.

“Following the recommendations of the Inquiry, this new service represents a vital step in ensuring patients and families affected in England can be offered tailored psychological treatment and support, and we are pleased that specialist clinics are now open in all areas for England.

“This bespoke psychological treatment is already making a difference to the lives of the first people to access it, and we now want to ensure everyone eligible is aware of the services provided—you can self-refer for treatment by calling 0300 131 0444 or find out more information on the Infected Blood Psychological Service website.”